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  3. Athlete Central - FAQ

What to do when I see in SSO login page “Internal Server Error?

When you login to SSO and you see “Internal Server Error” (similar to the screen below),

 

please follow the steps below : 

  1. Contact your ADAMS administrator (Whereabouts custodian)
  2. Request a complete reset of your account including security questions

 

At you next login, you will be requested to:

  1. configure three security questions;
  2. change your password;
  3. Configure an optional two-factor authentication protocol (TOTP or SMS) if you wish for enhanced protection of your data.

 

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