I forgot my password, what should I do?

1- If you have forgotten your password, you will have the option to request a new password using the app itself.

2- From the login screen, enter your username then the password screen will be displayed.

3- Select "forgot your password". You will be automatically redirected to the "forgot your password" screen.

           

4- A new screen is displayed and you will be required to reenter your username so the system sends you an email to the one assigned to your account.

            mceclip0.png

5- You will receive by email a link that will prompt you to change your password.
Your password is now changed. You will now use your new password for all the following logins.



Was this article helpful?
3 out of 3 found this helpful