What to do when I see an “Invalid credentials” error?

When you login to Athlete Central and see the error “Sorry! Invalid credentials” (similar to the screen below), please follow the steps below.

Login onto the ADAMS Website: https://adams.wada-ama.org/adams/welcome.do?action=entryPoint

You will be requested to:

  1. configure three security questions;
  2. change your password;
  3. Accept the consent requirements;
  4. Configure an optional two-factor authentication protocol (TOTP or SMS) if you wish for enhanced protection of your data.

 

Once you have successfully logged in, you can now logout from the Web platform and login to Athlete Central.

 

 

 

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